THE CHALLENGE
A complex daily process


For many asthmatics the daily routine of asthma management is a complex process entailing monitoring the condition, logging results and inhaling the medicine the correct way. 235 million people have asthma worldwide, and 250,000 people pass away annually from the disease. The monitoring and tracking of one’s condition over time is crucial to understand triggers and adjust medicine dosing. With several products and a complex routine, living with asthma is often a daily challenge.

Medicate

Asthma medication is taken by using an inhaler. Type of the medicine could change from patient to patient depending on their needs.

Monitor

To monitor your condition, an analog device called peak flow meter is used. It measures a person’s lung capacity at the time of measurement.

Document

Patients with serious asthma have their own peak flow meter and regularly write down the results in a paper diary. Medicine dose is adjusted twice a year based on these measurements.

It is difficult to know for how long you must inhale and for how long you need to hold your breath. You don’t know if you’re doing it right.
— Interviewed asthmatic
The goal
Rethinking the asthma experience
Facilitate inhalation process

70-90% are using their asthma inhaler the wrong way; shaking the inhaler, timing spray with inhalation, and making sure the medicine stays in your lungs are all crucial, but often done incorrectly.

Increase dose adjustment frequency

Currently the user must visit a doctor to adjust their medication. Over- or under-medication is common due to the infrequent adjustments, fixed medicine dosage and the uncertainty if you inhaled correctly.

Improve product feedback

How much medicine do I need today? Did I inhale correctly? Is my condition improving? These are important user requests that are currently not met.

Introducing
NO BUTTONS. NO SCREEN. NO APP. JUST BREATHE.

Otto guides the user through the asthma management process by using light and sound. It combines monitoring, logging and medication into one seamless experience.

Redesigned user flow
SHAKE TO WAKE


Shake Otto to wake it up, in the process mixing the asthma medication.

EXHALE


Exhale through the mouthpiece to take a peak flow measurement. Dose is automatically adjusted based on the result.

INHALE


Inhale the dose. Lights count down for you and a sound lets you know when you’re done.

LOG & CHARGE


Measurement data is logged in the back-end and sent to your digital journal when Otto is charged.

Medical grade materials

Otto’s materials are hygienic, reliable and safe. The matte white plastic body is durable and easy to clean, while the  mouthpiece in translucent silicone conveys cleanliness. The glossy hard plastic cap protects the mouthpiece.

Color, material and finish
Color coded

The protective cap and mouthpiece communicate what type of medication the inhaler contains and highlights the cap location.

Medicine DELIVERY
By utilizing a new type of medicine delivery that is activated by inhalation (rather than pressing a button), we removed the step of having to time the spray-release with inhalation, a step still necessary in the asthma inhalers of today.

membranes
Using two membranes directed in opposite directions we can use the same mouthpiece for measuring exhalation values as well as inhalation of the asthma medicine.

Reusable, repairable and recyclable
Otto is more sustainable compared to current products as the mouthpiece can be separated and cleaned. The medicine canister can also be exchanged by removing the lower part.

NO BUTTONS. NO SCREEN. NO APP. JUST BREATHE.

THE PROCESS behind
User interviews

1. USER INTERVIEWS

Through user interviews we learned about different inhalers, what asthmatics believe are the biggest challenges in their daily routine and how asthma affects their emotional and physical well-being.

Expert interview

2. EXPERT INTERVIEW

To understand the challenges and wishes from an expert’s point of view, we visited a health care center. Together with a nurse we tested and discussed existing products and learned more about what makes them work or not.

Journey mapping

3. JOURNEY MAPPING

To get a holistic picture of the user flow, a journey map was structured with the aim to understand each step in the medication process. The intention was to figure out a seamless transition between each step for the user.

Immersion

4. IMMERSION

We did a simple test to see for ourselves how it might feel like breathing with asthma.

Ideation

5. IDEATION

The ideation process focused on redefining the product-user interaction.

Sketching

6. SKETCHING

The sketch process focused on making the product portable, hygienic and iconic.

Form development

7. CAD

We built a mockup tech package with PCB, membranes, etc to base our outer shell on.

Sound design

8. SOUND DESIGN

We produced our own sounds with a Moog synthesizer to match the intended interactions and expression of the product. Our aim was to create sounds that felt precise and uplifting, yet subtle. All sounds were designed to create a coherent sound family that would reinforce the identity of the product.

Light design

9. LIGHT DESIGN

Different versions of light feedback were animated to test semantics and how the lights would work together with the sounds.

10. INTERACTION FLOW PROTOTYPE

Sounds and lights were combined in a digital mockup to make the end user experience more tangible.

Model making

11. PROTOTYPE MAKING

The physical design was 3D printed to verify ergonomics, aesthetics and usability. It was also used in a short movie explaining the concept.

User testing

12. USER TESTING

Through a Wizard of Oz test we tested and refined our light and sound design.

IXD AWARDS IN MILAN

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